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Frequently Asked Questions

The in's and out's of how we do business.

What should the customer know about your pricing?

We offer flat rate pricing based on the size of your yard and trees. We charge $15 per foot labor for standard 6 ft fences.

What is your typical process for working with a new customer?

Our process:

1. Call us or message directly for a free quote.

2. Online inquiries will receive a same day response, usually within 5 minutes or less.

3. Receive upfront pricing with our online calculator or direct quote and get a clear understanding of the services we provide.

4. Schedule your next appointment.

5. Pay with ease online or in person at the time of appointment, receive snapshots of finished work upon request. ​

Done. We make it easy by providing prompt, reliable, professional service.

What education and/or training do you have that relates to your work?

Fresh Cut Trees and Fences was established in 2015. Our experienced staff offers over 20 years of collective experience. On average, our experts posses 5-7+ years of experience. We perform background checks on all of our employees, as well as regular drug screening to ensure we hire only the most qualified professionals.

How did you get started doing this type of work?

Fresh Cut Trees and Fences was started with one goal: To provide the highest level of quality, service, and value

 

Our experienced team offers over 20 years of experience in trees and fences. We provide reliable, professional service at competitive rates in Dallas/Fort Worth Metroplex and surrounding areas.

 

The focus of Fresh Cut Trees and Fences is to do what we do best, while also being proficient in areas where many providers are failing to serve the market - pricing, consistency, professionalism, communication, and convenience to name a few.

 

As a small family owned and operated business we are able to focus on the details, build trust through our work, and establish the personable connections that matter most to our clients. We seek to earn your business with each and every service!

Describe a recent project you are fond of. How long did it take?

We recently completed a tree trimming project for a new client. The overgrown tree was blocking the entire front view of the home, reducing curb appeal and visibility. Our team carefully trimmed the tree to restore the property's appearance while improving safety and allowing the beauty of the home to shine through.

 

After completing the project, we left the property clean, refreshed, and looking its best. Our goal is to provide reliable tree care solutions that enhance your outdoor space, improve the health of your landscape, and help create a property you can be proud of. We are committed to delivering professional results with quality craftsmanship and exceptional service every time.

What advice would you give a customer looking to hire a provider in your area of work?

When searching for a tree or fence service professional, we would always recommend the following:

 

1. Call to see if you are able to contact them directly over the phone. Speak to them, ask about pricing and services. Were they friendly? Helpful? Professional? If not, you may want to consider another provider.

 

2. Check out their website and other online profiles they may have. Check reviews if any.

 

3. Compare pricing to other competitors. Look for the best overall value based on the services provided and the overall price.

 

4. Look for guarantees offered if any. A good business will stand by their services.

 

5. After comparing all of these aspects you should be able to narrow it down and make a solid decision on who you want to hire. We'd like to make the top of your list! If you're ever in need of prompt, reliable, professional lawn care services, you know who to call!

What questions should customers think through before talking to professionals about their project?

Things to consider before looking for a quote:

 

1. Your budget. Know how much you have to spend on a project and get a realistic idea of the going rates in your area.

 

2. Research the company's website and other online profiles to get an idea of whats included in a typical service and their particular rates. These things may differ greatly from company to company.

 

3. What's your timeline? Know when you need your service completed to avoid upsetting delays. Communicate this upfront to be sure the provider you choose has the availability to meet your needs.

Billing & Payment

Payments Accepted

All payments are processed electronically at the time of appointment. Invoices are sent via email once your appointment has been scheduled. Automatic payment is available for recurring service.

Cancellation Policy

In order to provide reliable service to our clients, we maintain a fixed weekly schedule. ​If you need to reschedule, please communicate as soon as possible​. All missed appointments and cancellations within less than 24 hours of your scheduled appointment window will be assessed a $50.00 late cancellation fee.

Satisfaction Guarantee

We provide reliable and professional tree care and wood fence services. After each project, we complete a final walkthrough to ensure everything meets your expectations. If you have any concerns, contact us and we’ll work quickly to make it right.

Contact Us

Call or Message Us for a Free Quote!

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Hours:

Open Monday-Saturday  from 8:00am to 7:00pm

Closed on Sunday

All rights reserved © 2021 Fresh Cut Trees & Fences

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